Support
Contact us
Having trouble with the app? We're happy to help. Email us at support@letsgothereapp.com and we'll get back to you within 24–48 hours.
Frequently asked questions
My location isn't working
Make sure location permissions are enabled for the app in your device settings. On iOS go to Settings → Let's Go There → Location → While Using the App. On Android go to Settings → Apps → Let's Go There → Permissions → Location.
I'm not seeing any deals or venues nearby
Ensure location services are turned on and try pulling down to refresh. If you're in a new area, content may be limited — we're constantly expanding coverage.
Notifications aren't arriving
Check that notifications are enabled for the app in your device settings. On iOS go to Settings → Notifications → Let's Go There. On Android go to Settings → Apps → Let's Go There → Notifications.
A venue or offer looks out of date
Venues manage their own listings and offers. If something looks wrong, let us know at support@letsgothereapp.com and we'll follow up.
How do I delete my data?
We collect very little data — just your push notification token and approximate location while the app is in use. You can revoke both at any time in your device settings. Email us if you'd like us to remove your push token from our systems.
The app is crashing or behaving unexpectedly
Try force-quitting and reopening the app. If the problem persists, check the App Store or Google Play for a pending update. You can also email us with details of the issue.